WALEED LIAQAT SHEIKH; JUNAID QURESHI. How Various Factors Influence Customer Retention . Pollster Journal of Academic Research, [S. l.], v. 3, n. 2, p. 113–125, 2016. Disponível em: https://pollsterpub.org/OJS_PJAR/index.php/PJAR/article/view/34.. Acesso em: 8 jun. 2025.